Privacy Policy
Last updated: May 05, 2026

This Privacy Policy explains how personal data is collected and processed through this website.

This website is operated by DOO Pika Group, Montenegro, in connection with services provided by Tatiana Istomina.

For any privacy-related questions, contact: [insert email]

1. Data we collect

We collect only the personal data you choose to provide through contact forms, messaging platforms, email, or direct communication.

This may include:
- name
- email address
- Telegram username or other contact details
- phone number, if provided
- message content
- information about your request, situation, project, or inquiry that you choose to share

2. How we use your data

We use personal data only to:
- respond to inquiries
- communicate regarding services, projects, products, or sessions
- organize meetings or diagnostics
- provide requested services or materials
- manage communication related to ongoing or potential work
- maintain basic business records where legally required

3. Legal basis for processing

We process personal data because it is necessary to respond to your request and communicate regarding potential or existing services.

Where required, data may also be processed based on:
- your consent
- legal obligations
- legitimate business interests related to communication, scheduling, and service delivery

4. Confidentiality

Personal information shared during communication, sessions, diagnostics, projects, or private interaction is treated as confidential.

You should avoid sending sensitive personal, medical, financial, or confidential materials before appropriate communication and confidentiality arrangements are agreed, unless you choose to do so.

5. Sharing of data

We do not sell personal data.

Limited information may be shared only when necessary with:
- website hosting providers
- communication and email providers
- payment providers
- legal, accounting, or compliance advisors
- external collaborators involved in a specific agreed project, where confidentiality obligations apply

Data is shared only to the extent necessary to operate the website, communicate, or provide agreed services.

6. Data retention

Personal data is stored only as long as reasonably necessary for communication, service delivery, legal obligations, or business records.

If no ongoing work or legal obligation exists, you may request deletion of your personal data.

7. Your rights

Depending on applicable law, you may have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data
- object to certain processing
- request restriction of processing
- withdraw consent where processing is based on consent

To exercise these rights, contact: [insert email]

8. Security

Reasonable technical and organizational measures are used to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no online system can be guaranteed to be completely secure.

9. Cookies and analytics

This website may use technical cookies required for website functionality.

Analytics tools such as Google Analytics or similar services may be used to understand website traffic and improve user experience.

Such tools may collect anonymized technical information including:
- browser type
- device type
- pages visited
- session duration
- referral source

10. International transfers

Some website, hosting, analytics, communication, or payment providers may process data outside Montenegro or outside your country of residence.

Where applicable, appropriate safeguards are used in accordance with relevant data protection laws.

11. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time.

The updated version will be published on this page with a new “Last updated” date.

12. Contact

For privacy-related questions or requests, contact:

Tatiana Istomina / DOO Pika Group
Email: gt4nko@gmail.com
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